
Viko Enterprise LLC · Arlington, Washington
Good work starts with clear answers.
A practical guide to stone, cabinetry, measurements, pricing, installation, warranties, and care—before your project begins.
Plan with confidence
Everything worth asking, in one place.
Select a question to read the answer. Project scope, pricing, timing, warranties, and trade responsibilities are confirmed in your written proposal. Product care and warranty guidance from the manufacturer always applies to the specific material you select.
Materials & durability
What’s the difference between granite, quartz, marble, and quartzite?
Granite is natural stone—durable, heat-resistant, and known for varied patterns. Quartz is engineered from stone and resin, making it non-porous, stain-resistant, low-maintenance, and visually consistent. Marble is softer and more porous, with a classic look that requires more care and can etch from acids. Quartzite is a hard, durable natural stone with striking movement that still needs sealing. For a busy kitchen, quartz is often the easiest to maintain; marble and quartzite offer exceptional natural beauty when cared for properly.
Which material is best for my kitchen?
It depends on your lifestyle. If you cook heavily and want minimal upkeep, quartz is a strong choice. If you want natural-stone character and do not mind periodic sealing, consider granite or quartzite. If you love marble’s look but prefer less maintenance, we can recommend marble-look quartz. We will walk you through the options during your consultation.
Is quartz as durable as granite?
Both are durable, long-lasting countertop materials. Quartz is non-porous, resists staining, and does not need sealing. Granite offers excellent hardness and heat resistance. The better choice depends on how you use the space and whether you prefer engineered consistency or natural variation.
What’s the difference between honed and polished finishes?
Polished stone is shiny and reflective, while honed stone has a softer matte appearance. Polished finishes can show fingerprints and dust more readily; honed finishes often hide smudges better. Finish availability and care requirements vary by material.
Can I put hot pans directly on stone counters?
Always use a trivet or hot pad. Natural stone tolerates heat well, but sudden temperature changes can stress the surface or sealer. Quartz contains resin that can discolor or become damaged under extreme or prolonged heat.
Will my countertops stain?
Natural stone can absorb liquids if it is not properly sealed, so spills should be cleaned promptly. Quartz is non-porous and highly stain-resistant, but dried residue can still be difficult to remove. Proper installation, sealing where required, and routine care greatly reduce the risk of staining.
Do I need to seal my countertops?
Quartz does not require sealing. Natural stone—including granite, marble, and many quartzites—typically does. The schedule depends on the specific stone, finish, sealer, and use. We can recommend the right care plan for your selected material.
Stone selection & design
How do I choose a color?
Browse our vendors’ live inventories and, when possible, view slabs in person—photos cannot fully show veining, movement, and how a surface responds to light. Bring cabinet, paint, flooring, or hardware samples and inspiration photos. We will help you build a coordinated palette.
Can I see the exact slab before purchasing?
Yes, for custom natural-stone orders. We can reserve the exact slab and confirm it with you before cutting. For online vanity orders made from our shop remnants, you select from the specific available pieces shown.
What’s the difference between a vanity and a custom countertop?
A remnant vanity top is fabricated from an available shop remnant, making it a faster and often lower-cost option for a bathroom. A fully custom countertop is designed and fabricated specifically for your room, with more flexibility in size, shape, material, seams, and features.
Can you do waterfall islands?
Yes. A waterfall installation carries the countertop material down one or both ends of an island. It requires careful measurement, fabrication, vein alignment, and installation. See our project gallery for examples.
Can you do curved edges or special edge profiles?
Yes. Common profiles include eased, beveled, half-bullnose, and full-bullnose edges. Specialty profiles are available depending on the material and thickness. Any added fabrication cost is confirmed in your proposal.
What about a full-height backsplash?
Absolutely. Full-height stone—from the countertop to upper cabinets or the ceiling—creates a dramatic, coordinated surface with fewer grout lines. Cost depends on material, height, outlets, openings, access, and layout; we provide project-specific pricing after measuring.
Cabinetry
Do you only work with stone, or can you do cabinets too?
We do both. Viko Enterprise fabricates custom cabinetry for kitchens, vanities, storage walls, and built-ins. Coordinating stone and cabinetry together helps align proportions, grain direction, finishes, hardware, and installation details.
What wood species do you use?
Options can include maple, cherry, alder, white oak, walnut, quality veneers, and products from premium cabinet suppliers. The right choice depends on the design, finish, durability needs, availability, and budget.
What about hardware, shelving, and interior organization?
Cabinet interiors can be customized with soft-close drawers, specialty hinges, dividers, pull-outs, baskets, spice storage, and other organization features. We will plan the details around how you use the room.
Can you match my existing cabinetry?
We can coordinate an addition with existing stain, grain direction, hardware, and style. Exact matches may not be possible because wood changes over time and some finishes are discontinued, but a sample door helps us get as close as possible.
Process & timeline
How long does the whole process take?
As a planning guide, a stone-only project is often completed in about two to three weeks, while a custom cabinetry and stone project commonly takes about eight to twelve weeks. Material availability, design revisions, site readiness, trade coordination, and project complexity can change the schedule. See our Timeline page for the typical milestones; your written proposal confirms the expected schedule for your project.
Do you handle demolition of old counters?
Yes, demolition and haul-away can be included for an additional charge. You may also use your own demo contractor. Either way, we identify who is responsible in the proposal so timing and site readiness are clear.
Will this disrupt my kitchen?
Most installations create one to three days of disruption depending on the project. Countertop, sink, and cooking access may be limited during the work. Demolition or unexpected site conditions can add time, so we recommend planning meals and a temporary setup in advance.
What if my cabinets or walls aren’t square?
That is common, especially in older homes. We measure wall angles and cabinet conditions carefully, then use templating, scribing, shims, and installation adjustments to achieve a clean fit.
Can you work around my schedule?
We coordinate the installation window with you and the other trades involved. Rush timing may be possible depending on material availability and our shop schedule; a delayed start can also be planned when discussed in advance.
Measurements & fitting
How do you take measurements?
We measure the countertop footprint, wall angles, sink and faucet locations, appliance openings, windows, overhangs, and other unique features using professional tools and templates. Cabinets must be installed, level, secured, and ready before final countertop templating unless we agree otherwise.
Do I need to pick a faucet before you measure?
Not necessarily, but the exact faucet and accessory specifications must be confirmed before fabrication. Single-hole, centerset, widespread, soap-dispenser, and air-switch configurations all affect hole placement.
What if the countertop doesn’t fit perfectly during installation?
We test-fit each piece and make appropriate field adjustments when needed. Careful templating prevents most issues, while minor variations in walls and cabinets can often be handled with scribing, shimming, or trim details.
Can I pick where the seams are?
We plan seams to balance appearance, structural support, slab dimensions, access, veining, and installation safety. When seams are required, we review their proposed locations before fabrication.
Cost & payment
What does a typical project cost?
Pricing varies with material, layout, square footage, cabinetry, edge profile, cutouts, backsplash height, access, demolition, fixtures, and installation conditions. Our Pricing page lists current planning ranges for kitchens, islands, countertop replacements, vanities, and full bathroom stonework. We provide exact pricing after reviewing your scope and selections.
Do you offer financing or payment plans?
Payment options for larger projects may be available. Ask during your consultation so we can explain the current options and terms that apply to your project.
What’s included in the price?
A typical proposal identifies the primary material, professional measurement or templating, fabrication, delivery, installation, applicable stone sealing, included cabinet hardware, and basic cleanup for our work. Sinks and vanities are available from Viko and quoted for the selected project. Demolition, faucet work, plumbing, electrical work, structural repairs, and other trade work are listed separately unless specifically included.
Are there hidden costs?
We explain the planned scope and exclusions in writing. If concealed damage or an unforeseen site condition is discovered, we pause, discuss the options, and provide pricing before additional work proceeds.
Do you offer discounts for multiple projects?
If you are planning several spaces—such as a kitchen, bathrooms, and laundry room—tell us during the consultation. Coordinating material and scheduling may create efficiencies that we can reflect in the proposal.
Installation & disruption
What happens on installation day?
We protect the work area, complete any agreed demolition, test-fit and set the new surfaces, finish seams, install or mount included components, and clean the immediate area. Plumbing and other trade connections are completed only when specifically included in the written scope.
Can I cook that day?
Plan for the kitchen to be unavailable during installation. Work can be noisy and dusty, and counters, sink, or appliances may not be ready until the installation and any required trade connections are complete.
What if your team finds something wrong during installation?
We will document the condition, explain what it affects, and discuss the safest next step. If specialized plumbing, electrical, structural, or repair work is needed, it may require the appropriate licensed trade before installation can continue.
Do you install the faucet?
Faucet mounting or plumbing connection can be coordinated when requested. The exact responsibility is confirmed in your proposal because some projects require a licensed plumber or work outside the countertop scope.
What about sink installation?
We offer competitively priced kitchen and bathroom sink options and regularly fabricate for undermount, vessel, and drop-in sinks. The selected sink and mounting work are identified in your proposal. Relocating plumbing or making final plumbing connections may require a licensed plumber unless that work is specifically included.
Warranty & guarantees
What’s your warranty on the work?
Our written proposal identifies the workmanship warranty that applies to your fabrication and installation. Product warranties, when offered, come from the material or hardware manufacturer and vary by brand. Ask us for the exact coverage before approving your project.
What happens if a seam fails or separates?
Contact us promptly with photos and a description. We will inspect the condition and determine whether it is a workmanship issue, material issue, movement in the home, or damage from use. Covered repairs are handled according to your written warranty.
Are edge chips covered?
Any installation-related damage is addressed as part of our workmanship. Damage that occurs later from impact or normal use is not typically covered, but many chips can be professionally repaired. Send us a photo and we can recommend the next step.
What about stains or damage after installation?
Daily wear, spills, heat damage, impact, misuse, and missed maintenance are generally owner responsibilities. We provide care guidance for the selected material and can assess repair options if damage occurs.
Do you warranty the cabinetry?
Cabinetry and hardware coverage depends on the product, component, and supplier. Your proposal and applicable manufacturer documents identify the warranty terms for doors, drawers, hinges, finishes, and hardware.
Maintenance & care
How do I care for granite counters?
Clean with mild dish soap and water or a pH-neutral stone cleaner, wipe spills promptly, and avoid harsh chemicals or abrasive pads. Reseal as needed based on the stone and sealer manufacturer’s guidance.
How do I care for quartz?
Use mild soap and water with a soft cloth or non-abrasive sponge. Quartz does not need sealing. Avoid harsh chemicals, abrasive pads, and direct high heat; always use trivets and cutting boards.
What if my stone gets etched?
Etching is a dull or lighter area caused when acids react with calcium-based stone, especially marble. It is different from a stain and usually requires professional honing or polishing. Sealer helps with absorption but does not prevent etching.
Can I cut directly on the counter?
Use a cutting board. Direct cutting can dull knives, leave metal marks, and increase the chance of surface or edge damage.
Can I put wet glasses on the counter?
Normal water contact is fine, but wipe standing water and spills rather than letting them sit—especially on natural stone and around seams, edges, sinks, and cabinetry.
What if I have kids or pets?
Quartz is a popular low-maintenance option for busy homes because it is non-porous and easy to clean. Natural stone also performs well with proper sealing and prompt cleanup. We can help you choose based on the way your family uses the space.
Design & trends
What’s in style right now?
Warm whites, soft grays, natural stone tones, full-height backsplashes, waterfall islands, and combinations of stone, wood, and metal remain popular. Darker kitchens are also gaining attention. We prioritize choices that suit your home and will age well beyond a trend cycle.
Should I match my counters to my cabinets or contrast them?
Matching materials creates a calm, cohesive room; contrast adds definition and visual interest. Both approaches work. We can compare slab, cabinet, flooring, paint, and hardware samples together before you decide.
Are open shelves a good idea?
Open shelving makes a room feel lighter and gives you easy access, but it also displays dust and clutter. We can combine open shelves with closed custom cabinetry to balance display and storage.
What about backsplash tile versus stone?
A stone backsplash creates a coordinated, low-grout surface and can continue the countertop’s movement. Tile usually offers a lower entry price and more pattern options. We can help you compare the design, maintenance, and cost of both.
Before you call
What should I have ready for a consultation?
Photos of the existing room, rough dimensions, inspiration images, and a comfortable budget range are helpful. They are not required—we can help you develop the project from the beginning.
Should I have a faucet and hardware picked before we meet?
No. Bring any ideas you have, and we can help coordinate fixtures and hardware with the stone and cabinetry. Final specifications are needed before the related fabrication begins.
Do you offer free consultations?
Contact us to discuss your project and the type of consultation or site visit you need. We will explain what is included before scheduling.
How do I schedule?
Call (425) 586-0307, email vikoenterprisellc@gmail.com, or use our online scheduling page. We will personally confirm the date and time.
Working with Viko
Why does Viko do both stone and cabinetry?
The best kitchens feel like one considered space, not a collection of separate trades. Coordinating stone and cabinetry helps us align dimensions, grain, edges, hardware, installation sequence, and the details that bring the room together.
Can I supply the stone and hire you for installation?
We prefer to supply material through our trusted vendors so we can verify the slab, coordinate fabrication, and provide a clear line of responsibility. Customer-supplied material may be considered after inspection, with limitations documented in writing.
Do you work with architects, designers, or contractors?
Yes. We regularly coordinate with architects, interior designers, general contractors, and other trades on measurements, drawings, selections, schedules, and installation details.
What if I want something custom or unusual?
Ask us. Curved forms, specialty edges, integrated features, statement islands, fireplace surrounds, and custom built-ins are all part of the work we enjoy. We will assess what is practical for the material, room, structure, and budget.
Do you service work installed by another shop?
We primarily warranty and service our own work. We can assess a repair or issue from another installer and recommend options, but that work is outside our warranty and may require a separate service fee.
Communication & languages
Do you communicate in other languages?
Yes—se habla español. Call or email us and let us know your preferred language.
How responsive are you?
We aim to respond promptly to calls and emails. During an active project, we keep you informed about selections, scheduling, site conditions, and next steps.
What if something goes wrong during the project?
Tell us as soon as you see a concern. Early communication lets us review it before the next fabrication or installation step and work toward the right solution.
Still deciding?